Delete it in the app
You can delete your account yourself at any time:
- Open the CongregateHQ Ministry App and sign in.
- Tap More, then Me, then Sign-in and security.
- Tap Delete my account. We email you a 6-digit code to confirm it is you.
Ask us to delete it
If you can no longer sign in, email support@congregatehq.com from the email address on your account, with the subject "Delete my account" and the name of your church. We confirm the request with you and delete the account within 30 days.
What is deleted
Your profile and photo, your family links, your Community posts, comments and reactions, your group memberships, your saved sign-ins (including Face ID) and the devices signed in to your account.
What your church may keep
Records of gifts you gave are kept by your church as long as it needs them for giving statements and tax and accounting rules. Your church's own records of events you attended may also be kept. If you are a member of more than one church, deleting your account in one church does not delete it in another.
Questions
Email support@congregatehq.com or read our Privacy Policy.